24-hour access / after-hours check-in
The door, explained.
Active members only. Scan the barcode, give the latch about three seconds, and enter once. Here is the full check-in procedure and what to do when the scanner fails.
Check-in / three steps
The same rules the gym posts for after-hours entry. No key, no fob, no front desk after hours.
- 01
Scan
Pull up your barcode and scan it at the door. Turn up your screen brightness and hold your phone steady.
- 02
Wait about 3 seconds
After a successful scan, allow about three seconds for the door latch to release. User error will result in the mag-latch not being released.
- 03
Enter once
One entry per barcode scan. Assisting in granting facility access to others will result in a penalty.
The rules
Keep the room open.
The door is the front desk after hours. These rules are why the building can stay open around the clock.
See memberships- 0124-hour access is for ACTIVE membership holders only.
- 02Turn up your screen brightness and hold your phone steady for the barcode scanner.
- 03After a successful scan, allow about 3 seconds for the door latch to release.
- 04One entry per barcode scan.
- 05Assisting in granting facility access to others will result in a penalty.
- 06Member and guest services are only available during staffed hours.
- 07RhinoFit checks membership standing in real time. Accounts with a hold will be denied facility access until paid in full.
Scanner malfunction
Call phone support.
If the scanner malfunctions, call phone support. Have your membership details ready.
(760) 532-1570Main gym line: (858) 223-9800
Before you call
- Turn the screen brightness all the way up.
- Hold the phone steady at the scanner.
- Wait about 3 seconds after a successful scan.
- If it still fails, call support rather than forcing the door.
BARCODE DOOR · ACTIVE MEMBERS
One scan. One entry.
Staffed hours
When the desk is open.
Member and guest services are only available during staffed hours. That is also when day passes, 3-day punches and tours are handled.
- Monday7:00 A.M. – 9:00 P.M.7a–9p
- Tuesday7:00 A.M. – 9:00 P.M.7a–9p
- Wednesday7:00 A.M. – 9:00 P.M.7a–9p
- Thursday7:00 A.M. – 9:00 P.M.7a–9p
- Friday7:00 A.M. – 9:00 P.M.7a–9p
- Saturday8:00 A.M. – 6:00 P.M.8a–6p
- Sunday8:00 A.M. – 6:00 P.M.8a–6p
24-hour access for active members. Staffed hours are when the desk is open for day passes, punches, tours and member services. Call (858) 223-9800.
01Who gets 24-hour access?
24-hour access is for active membership holders only.
02What do I do if the scanner will not read my phone?
Turn up your screen brightness and hold your phone steady. After a successful scan, allow about 3 seconds for the door latch to release. If the scanner malfunctions, call phone support at (760) 532-1570.
03Can I buy a day pass after hours?
No. Day passes and 3-day punches are only available during staffed hours: Mon–Fri 7a–9p, Sat–Sun 8a–6p. Member and guest services are also staffed-hours only.
04Can I let someone in with me?
No. The rule is one entry per barcode scan, and assisting in granting facility access to others will result in a penalty.
05What happens if my account has a hold?
RhinoFit checks membership standing in real time. Any account with a hold will be denied facility access until paid in full.
06Is the support phone number the same as the gym?
No. The gym's main number is (858) 223-9800. Phone support for after-hours access is (760) 532-1570.
MIRAMAR ROAD · SAN DIEGO
TRAIN ON YOUR CLOCK.
Active members get 24-hour access through the barcode door. Day passes and punches are staffed-hours only.